A system for psychology and therapy practices

Bookings, client records and billing in one secure system.

Less admin, fewer missed sessions and more time for your clients. A custom system built around the way your practice actually works.

Sensitive data protected by roles, permissions and an audit trail

Your data stays yours

Book a free consultation
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Telion platform – illustration

Sound familiar?

Therapy is about people, not paperwork

Yet a large part of every week goes into arranging appointments, paperwork and billing.

Booking by phone

Appointments are arranged by phone, text and e-mail – often between sessions or in the evening.

Missed sessions

A client forgets and the hour is lost. Without reminders it happens again and again.

Records on paper and in Word

Session notes are scattered across notebooks, files and e-mails.

Billing in the evenings

At the end of each month you piece together by hand who came when and what needs to be invoiced.

Extra paperwork

Consent forms, questionnaires and reports are filled in by hand and then retyped.

Worries about sensitive data

Client data is sensitive – and nobody is quite sure who has access to it.

I want to save time
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The cost of doing nothing

How much does it cost you to change nothing?

A missed session looks like a small thing. But it adds up – week after week, month after month. Just two missed sessions a week:

2
missed sessions a week
8
sessions a month
CZK 100,000+
a year

Based on 4 weeks a month and roughly CZK 1,100 per session.

Solution

Modules for the day-to-day running of your practice

Each module handles a specific job. Together they form one system where nothing is entered twice.

Online booking

Clients pick a free slot themselves, at any time. You no longer have to arrange appointments.

Session reminders

An automatic text or e-mail before each session. Fewer forgotten appointments.

Client record

Session history, notes and consents in one place – accessible only to you.

Practice calendar

Multiple therapists, rooms and online sessions in one clear calendar.

Billing and payments

A completed session goes straight onto the invoice. Clients can pay online.

Forms and questionnaires

Clients fill in the intake questionnaire or consent form online before their first session.

I want less admin
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Why custom

An off-the-shelf booking app, or a system built for your practice?

Off-the-shelf app

Your practice adapts to the app

Client data sits with a third-party provider

You pay for features you don't use

Custom changes aren't possible

A custom system from Telion

The system follows your workflows

The data is yours and you know where it's stored

You only pay for what you actually use

We adapt it to your needs

I want a custom system
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How we work together

Rollout without disrupting your practice

You don't have to change everything at once. You can start with a single module – for example online booking and reminders.

01

Analysis

We go through how clients book with you, how you keep records and how you bill.

02

Design

We design the system and a step-by-step plan. You know what you'll get and when.

03

Development in stages

We build in parts and show you progress along the way. No surprises at the end.

04

Data migration and training

We migrate your contacts and appointments and teach you to use the system.

05

Support and development

We look after operations and add whatever your practice needs.

I want to save time
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Why work with us

We've been building custom systems for 9 years

Platform

Permissions and an audit trail are the foundation, not an add-on

We build every system on our own platform. Roles and permissions control who sees what, and every change is traceable – exactly what sensitive client data needs.

9 years
building custom systems
2
own platforms we build on
Platform – team tasks and time tracking

Integrations

We connect what you already use

We link your calendar, reminders, payments and accounting with the client record. Data flows between them automatically.

SMS gateway
E-mail
Google Calendar
Outlook
Payment gateway
Video calls
Pohoda
Money S3
Health insurers

Security and operations

Your clients' data is safe

GDPR and health data

Health data is a special category of personal data. We design the system so that only those who need access have it.

Audit trail

Every time a record is opened or changed, it's traceable: who, when and what.

Hosting your way

On a server in the EU or on your own – you decide.

Backups and support

Data is backed up regularly and kept safe. We're here for you – your practice is our priority.

Pricing

How much does a system for your practice cost?

We set the price after an initial analysis, based on the size of your practice and the scope. You can start with a single module and expand gradually – you only pay for what you actually use.

from CZK 9,990
indicative rollout price
CZK 4,990 / month
operations, support and development

FAQ

What therapists ask us most often

How long does the rollout take?

It depends on the scope. Because we build in stages, you'll be using the first module within two weeks.

Is the system suitable for sensitive client data?

Yes, we plan for it from the start: access is controlled by roles and permissions, every change is traceable and you choose the hosting yourself.

Can clients book on their own?

Yes. They pick a free slot online and the system sends them a reminder before the session.

Can the system report to health insurers?

Yes. We connect reporting to health insurers to the system, so you don't have to retype completed sessions into another program.

Will you migrate our existing data?

Yes. We migrate your contacts and scheduled appointments, so you don't start from scratch.

Can we start with just booking?

Yes. You can start with one module and add more when you need them.

Free consultation

Let's find out how much time the system can give back to you

Fill in a few details and we'll get back to you. At the first meeting we'll look at what slows your practice down the most – no commitment and no technical jargon.

We'll get back to you by the next morning

Prefer e-mail?
info@telion.cz

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